Agora NW

Accepting Resumes for Future Openings:

Route Manager


Tukwila, WA


Full Time


Route Manager

Agora is a dynamic organization, with a talented management team and vision for growth. We are seeking a Route Manager with the same goals and ideals, to support, lead and supervisors our Coffee Service delivery team and warehouse team.

Route Manager Skills and Qualifications

Inventory Control, Route Optimization, Excellence in Customer Service, Logistics expertise, Warehouse Processes, Revenue Goal strategies, Growth tracking and overall Team-Player

Job Responsibilities

  • Development of well-trained coffee route personnel and warehouse team members.
  • Maximize route potential by optimizing stops, increasing revenue sales, incentivizing employees, and develop customer relationships.
  • Support team and inspire teamwork, initiating quick response times, and modeling the golden-rule within service.
  • Manage inventory and keep the company’s loss at a minimum keeping drivers accountable to product loss and damage, tracking all inventory in various locations, counting quarterly physical inventory, establishing incentives for inventory loss goals, and understanding the big-picture when handling inventory from beginning to end.
  • Oversee route fulfillment in the coffee warehouse, tracking product fill caps and submitting purchase order requests
  • Promote Agora’s white-glove service concept by holding drivers accountable to cleaning procedures, ongoing equipment training, and quality control follow-up.
  • Learn, understand, and train on new coffee equipment as released.
  • Establishing best practices and demonstrate excellent work ethic.
  • Develop new routes, manage ongoing routes by rearranging client stops for best optimization and to meet revenue goals.
  • Communicate clearly between departments, clients, and within coffee department team.
  • Host meetings within the coffee department team to improve work habits, uphold company processes, and maintain employee rapport.
  • Develop coffee delivery safety procedures
  • Develop warehouse safety procedures
  • Manage and maintain route vehicle fleet, schedule shop work, and retrieve rentals and service swaps as needed.
  • Other duties as assigned


  • Previous route experience
  • Leadership capabilities
  • Inventory control and procedures
  • Valid driver’s license, and clean driving record needed
  • Ability to pass a background check and drug screening
  • Administrative skills, including use of office 365

Supervisory Responsibilities:

This position has supervisory responsibilities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


High School Diploma or general education degree (GED); or six months to one year related experience and/or training; or equivalent combination of education and experience.

Certificates and Licenses:

None required.

Language Skills:  

Read and interpret documents such as safety rules, invoices, SOP's and instructions; write routine reports and correspondence. Effectively present information in one-on-one situation and small group situations to customers or vendors, and other employees.

Math Skills:  

Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, discounts, interest and percent and to draw and interpret bar graphs.

Reasoning Ability:

Apply common sense understanding to carry out detailed but uninvolved written or oral instructions; to deal with problems involving a few concrete variables in standardized situations. Ability to identify problems and escalate them.

Physical Demands and Work Environment: The physical demands and work environment described below represent the activities and surroundings of the positions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work is typically performed in a warehouse and office environment, with a moderate noise level.  

While performing the duties of this job, the employee is regularly required to sit and/or stand for long periods of time. To perform the job, the employee is regularly required to talk and hear on the telephone and in person with individuals and groups. The employee must be able to reach with hands and arms to type frequently throughout the day and reach and stoop to stock warehouse product shelves and other warehouse functions. The incumbent is required to read and respond to documents in hard copy and electronic form. The incumbent will regularly be required to lift up to 50 pounds of inventory product and use pallet jack and forklift.  

Company Website:

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